Privacy Policy

1. Introduction

Hyu Sport Services Inc. (hereafter referred to as “HYU Sport,” “we,” “us,” or “our”) is committed to safeguarding the privacy of individuals who interact with our digital platforms. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at hyusport.buzz or engage with our computer systems design and related professional services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily submit to us through our contact forms, email communications, telephone calls, and any other direct interactions. This may include:

• Identity Data — full name, organization name, job title
• Contact Data — email address, telephone number, mailing address, postal code
• Project Data — information about your systems, technical requirements, and project goals that you share during consultations
• Communication Data — the content of messages you send through our contact forms or via email

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard internet technologies:

• Technical Data — internet protocol (IP) address, browser type and version, operating system, device type, screen resolution, time zone setting
• Usage Data — pages visited, time spent on pages, navigation paths, referral sources, interaction patterns
• Cookie Data — data stored by cookies and similar tracking technologies as described in Section 7 of this policy

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery — to respond to your inquiries, provide quotes, deliver our computer systems design services, and maintain our client relationships
• Website Operation — to operate, maintain, and improve our website, including analyzing usage patterns and diagnosing technical issues
• Communication — to send service-related communications, respond to your requests, and provide information about our services that may be of interest to you
• Legal Compliance — to comply with applicable laws, regulations, legal processes, and enforceable governmental requests
• Business Operations — for internal business purposes such as auditing, data analysis, and improving our service offerings

4. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on the following legal bases under the General Data Protection Regulation (GDPR) to process your personal data:

• Consent — where you have given clear consent for us to process your personal data for a specific purpose
• Contractual Necessity — where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms
• Legal Obligation — where processing is necessary for compliance with a legal obligation to which we are subject

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers — we may share data with trusted third-party vendors who perform services on our behalf, such as hosting providers, analytics services, and email delivery platforms. These providers are contractually bound to protect your data and use it solely for the purposes we specify
• Legal Requirements — we may disclose information if required to do so by law, in response to a subpoena, court order, or other valid legal process, or to protect our rights, property, or safety
• Business Transfers — in the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements
• With Your Consent — we may share your information for any other purpose with your explicit consent or at your direction

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. When personal data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

7.1 What Cookies Are

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the site operators.

7.2 Types of Cookies We Use

• Essential Cookies — necessary for the website to function properly. These enable core functionality such as security, network management, and accessibility
• Analytics Cookies — help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and user experience
• Functional Cookies — enable the website to provide enhanced functionality and personalization, such as remembering your preferences

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website. For more information about managing cookies, visit your browser’s help documentation.

8. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices. However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Privacy Rights

9.1 CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know — you may request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collection, and the categories of third parties with whom we share it
• Right to Delete — you may request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Correct — you may request that we correct inaccurate personal information we hold about you
• Right to Opt-Out — you have the right to opt out of the sale or sharing of your personal information. HYU Sport does not sell personal information
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights

To exercise any of these rights, please contact us using the details provided in Section 14. We will respond to verifiable requests within the timeframes required by applicable law.

9.2 Additional Rights (EEA, UK, and Switzerland)

In addition to the rights described above, individuals in the EEA, UK, and Switzerland have the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests. You also have the right to lodge a complaint with your local data protection supervisory authority.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately using the information in Section 14.

11. International Data Transfers

HYU Sport is headquartered in Edmonton, Alberta, Canada. Your personal information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence. When we transfer personal data internationally, we implement appropriate safeguards, such as standard contractual clauses or reliance on adequacy decisions, to ensure your data receives an adequate level of protection as required by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by HYU Sport. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you interact with before providing your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

We aim to acknowledge all privacy-related inquiries within five business days and resolve them within thirty calendar days.